USeP Enrollment Evaluation

Assuming you were tapped by the university president to evaluate the new enrollment system implemented this semester, enumerate your observations/comments and suggest possible areas and ways where improvements can be made. Your observations/suggestions should be properly validated with facts and literatures... (You may start with the diagrams posted in the strategic locations of the university)... Why it should have to be three thou words? T_T…since I really don’t know how to react to the present enrolment system… If I were to be appointing to evaluate the enrollment system and if I were going to rate it to 10, I’d rather vote it to five, maybe at most five, four at least since I'm having difficulty in the process this semester. I will jot down my observations and experience during the hour of my enrolment:
• Even though the process is different but the time consumed by a student to finish the enrolment is the same. Students will take at least 2 days to finish it. • I my self experience some slip in the present enrolment system. In my experience, I was waiting for 48 years in the line to the cashier…and when I was there, the cashier told me that the data encoded in my COR is not the same to the data in their computer…So I went back to the system administrator to verify and clarify this mistakes…I’m just glad the cashier told me to just skip taking line…And this slip happens to some of my classmates, which I think natural for a new system but it should be provided some solutions before the enrolment starts. • I’m happy that the new registrar office with at least 4 windows open this semester, but I’m depressed when I observe that only one window is open in almost a day (maybe some windows open 1 hour or 2) but to think all the student are taking the line to the registrar? I could say it’s the same as before...well I think before is better since different colleges have different windows. So far that was all my observations during this enrollment, but honestly I really don’t mind the system as long as I will be enrolled that will be all that matter…lols…
Now for my suggestions I would suggest that they will improve the full accessibility of the new system. They should provide something that will make the encoding easier and safer with fewer mistakes to avoid delays. Now I can’t really pinpoint the deficiency of the current system so I will have to base it on my observation with the flow of the system. If they want to have fast and peaceful enrollment system they should try to advocate people in cashier and registrar to have their full work during enrollment. What I mean, what are the purpose of that windows if it is closed? That will make the entire student in the line annoyed that will lead to uproar. Since I think the reason why there are waste of time in the enrollment because of fewer people who manage the cashier and registrar. As of me I thank God I’m cool headed when I was taking the line to the registrar, because it takes me at least an hour to finally get through, while all my sit mates are all mad because out of four windows only one window is open…and each student could consume at least two minutes to finish. Not counting those who skip the line because of some inquiries and miss understanding. I think they should also make a window that will entertain those people.
Also in the registrar office…you can’t just enter it directly..You should climb your self to the second floor just to go to the groud floor…what a nice strategy they have?!…when they can make the other entrance in the center as the entrance…? That’s why lots of student has been bothered and annoyed with that strategy.
Now with regard to the diagrams posted in the strategic locations of the university, it smells fishy…lols…anyway it is good because there is that diagram who freshmen can follow up the flow of the system…but really I don’t know the exact name of that diagram? Is it a flow chart? or a use case? Or data flow diagram? Well anyway the truth is that I did not notice it until our teacher told us so…lols…I could not react less in the situation, well if I were a freshmen and I will be looking at that diagram…my heart will surely break..lols…I really don’t know why they made that diagram complicated…why they made that diagram in that way, when they can make it something simple to follow…with just arrows and boxes…anyway I could care less since they really intended it for freshmen.
As for me, now that I’m in my fifth year at the University of Southeastern Philippines I’m quite familiar with the enrolment process so I really don’t need a chart or diagram or something. Basically the enrolment process I knew when I was in my first year is in this pattern: 1. Pay all fees. 2. UGTO for my record 3. Since I don’t have a scholarship I have to skip it so the nest thing is to go to my adviser, submit receipts and requirements. 4. List my subjects in the PRF. 5. Verify the PRF to the adviser and to the encoder to secure COR. 6. Pay at the cashier. 7. Submit all necessary stuff and requirements to the registrar. 8. Get your Lib card. Now after the next semester these 8 steps will be followed except for step 2.